Service Plus will be in effect from 25 July 2018 and will be available on our website. It will replace the deposit and insurance services and offers new benefits to ensure that your exchange goes smoothly.
All exchanges that are finalised after 25 July 2018 will benefit from the guarantees and services that are included in the Service Plus at a fee of 10€/night.
For all exchanges finalised before 25 July 2018, it is the pre-existing deposit and insurance terms which your exchange was finalised on that will be effective. If you require any clarifications with regards to this, please do not hesitate to contact us by email at firstname.lastname@example.org or by telephone at +44 (0)20-3808-3809.