Does GuesttoGuest intervene as a mediator if there is a conflict between the host and the guest?
No, GuestToGuest's role is limited to being a trusted third party to manage the deposit funds and provide a framework for negotiation in case of litigation. For reference, since the creation of GuesttoGuest 98% of all exchanges made using a deposit took place without any problems.
What happens if the guest and the host cannot come to an agreement?
If you cannot come to an agreement within the 30 days following an exchange, the guest's deposit will be credited and transferred to a specific account until a decision is negotiated or judicial action is taken.