You can always contact our GuestToGuest team who will happily help you regarding any matter. You can contact us at:
- By phone from Monday to Friday, 10am to 6pm (Paris Time) at +44 (0)20-3808-3809
Is no-one answering? Leave us a voicemail and we will call you back!
Please bear in mind that for us to find and fix the error, we would need some additional information from you. For example:
- Are you using a PC, tablet or smartphone to browse the website?
- If you are using a PC or a MAC, which internet browser are you using (Mozilla, Internet Explorer, Google Chrome etc.)?
- If you are using a tablet or a smartphone, are you browsing the website or are you using the mobile app? Is your operating system IOS (iPhone, iPad) or Android? Which version of the mobile app are you using?
Another reason for bugs or errors might be related to the cookies of your internet browser. For more information about this, please click here